Customers with an Account:

If you have an account, you can create a return request from My Account – My Orders – View – Refund
Customers Without an Account:

If you do not have an account, please email [email protected] to contact us or reach out to our WhatsApp live support line.

Shipping Return Information:

You can make your returns with Yurtiçi Kargo
Please send your shipment using the return code below: 1120794747

Information Required for Return Request:

Order Number: Specify the order number of the product you wish to return.
Return Reason: Explain the reason for your return.
Contact Information: Include your phone number or alternative contact information so we can reach you.